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SHIPPING INFO

We ship worldwide and the shipping rate depends on the weight of the parcel.  

A tracking number is automatically provided with parcels  500g or more, or on request. (+ €4.50 domestic, +€7.00 international)

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We dispatch on the same day if ordered before 11AM workdays.

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GENERAL INFO

Returns & exchanges

I gladly accept returns

Contact me within:  14 days of delivery

Return items back within:  30 days of delivery

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I don't accept cancellations

But please contact me if you have any problems with your order.

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The following items can't be returned :

  • Custom or personalized orders

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Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PAYMENT METHODS

- Credit/debit cards
- PAYPAL
- Offline payments

  • What are wax melts?
    Wax melts are candles without a wick. Unlike candles, the wax does not evaporate, only the scent dissipates.
  • How to use wax melts?
    Wax melts are placed in a wax burner and are gradually warmed to melt the wax and fill your home with aroma. You can use electric burners which provides a complete flamefree melt, or a classic ceramic burner with an unscented tealight under.
  • How to change wax melts?
    Once you can no longer smell the fragrance, place the burner in the freezer for 30 mins and the wax will pop out by itself. Alternatively you can soak up the warm wax with cotton balls or paper towels.

FAQ

FAQ
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